LUMORA SERVICE TERMS

1. Services Provided

Provider agrees to host Client's website under the selected hosting plan. Lumora offers two hosting plans, each designed for different business needs:

Lumora Strong (Ideal for businesses needing reliability with enhanced speed)

• $50/month or $240/year 60% OFF Annual - Limited Time!
• Speed & performance optimization
• Secure premium servers optimized for WordPress
• Standard optimization + JavaScript Delay
• Basic Global CDN & free SSL certificate
• Daily backups & 24/7 uptime monitoring
• Advanced malware protection & enhanced security
• Free domain with both subscription
• 99.9% uptime guarantee
• Performance-focused maintenance (plugin updates included)

Lumora Extreme (Designed for established brands demanding peak performance)

• $100/month or $960/year
• Premium Global CDN with 330+ edge locations
• Up to 50% faster load times worldwide
• Argo Smart Routing for traffic optimization
• Advanced DDoS protection
• Web Application Firewall security
• Performance-focused maintenance
• Enhanced support including content adjustments (e.g., text edits, image replacements, button colors)
• Free domain with any subscription
• 99.9% uptime guarantee

Website Customization

Upon subscription payment, Provider agrees to update the demo website with Client's content. This includes:

• Replacing demo text, images, and logos with Client's provided material.
• Adjusting colors and branding according to Client's guidelines.
• Adding or modifying sections as reasonably required to reflect Client's business.

2. Term & Renewal

The Agreement begins on the date of purchase. Hosting services are billed monthly or annually, depending on Client's chosen plan. Services renew automatically unless canceled directly through the billing platform (Stripe Customer Portal).

3. Payments

Client agrees to pay the hosting plan cost in advance, via Stripe or another approved method. All payments are final. No refunds will be issued. If payment is not received by the due date, the Client's website will be suspended immediately and may be permanently deleted after 7 days of non-payment.

4. Ownership

The Client owns the website and domain only while hosting payments are active and up to date. Domains registered through Provider remain the property of Client, provided all outstanding fees are paid. If the Client cancels hosting, Provider will release the domain for transfer to Client's own registrar, provided that Client covers any applicable transfer costs.

5. Client Responsibilities

Client is responsible for all website content (accuracy, legality, compliance). Client agrees not to use hosting for illegal activities, spam, or malware.

6. Provider Responsibilities

Provider ensures uptime guarantee according to the plan. Provider covers domain registration for both monthly and annual plans (standard extensions only). Premium or specialty domains are billed separately. Provider is not liable for downtime caused by third-party providers.

7. Confidentiality & Data

Provider will not sell, share, or disclose Client data to third parties, except when required by law. Client is responsible for the accuracy, legality, and security of the content uploaded.

8. Limitations of Liability

Provider is responsible for keeping Client's website active and operational as described in the selected hosting plan. In the event of downtime or service interruptions, Provider will take immediate action to restore the website and ensure continuity of service.

However, Provider will not be liable for indirect or consequential damages, such as loss of revenue, business opportunities, or reputation, arising from temporary service interruptions. Maximum liability is limited to hosting plan payments made by the Client within the last 3 months.

Provider makes no warranties, express or implied, regarding merchantability or fitness for a particular purpose beyond the scope of the hosting services described in this Agreement.

9. Termination

Client may cancel hosting anytime directly via the Stripe Customer Portal. Provider may terminate immediately if Client breaches this Agreement.

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, United States. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in Miami-Dade County, Florida.